Tenant inquiries, damage reports, and a flood of invoices tie up your staff every day. A digital employee takes over the routine work, your team keeps the decisions.
Questions about utility statements, notice periods, or account balances land in the inbox and have to be looked up individually in the property management software before they can even be answered.
Reports come in by email, phone, or tenant portal in varying quality and have to be manually sorted into a ticket, property, and trade before a contractor can be commissioned.
Incoming invoices from contractors and service providers have to be assigned to properties and cost accounts, checked for plausibility, and pre-coded for the operating cost statement.
Coordinating contractor and maintenance appointments with tenants, caretakers, and outside firms means constant back-and-forth by phone and email, often for the same recurring standard cases.
There are surely spots in this process that are unique to you, where time is lost every day. Those are exactly the ones we take on.
The agent prepares, you approve.
The digital employee reads standard inquiries, pulls the relevant data from your management software, and drafts a reply that your team only needs to approve.
Incoming reports are assigned to the correct property and trade, prioritized, and set up as a complete ticket instead of staying scattered across emails and phone notes.
Incoming invoices are read out, assigned to the right property and cost account, and submitted for approval before flowing into the operating cost statement.
For recurring maintenance and repair cases, the digital employee proposes appointments and coordinates them with the tenant and vendor, the final commissioning stays with you.
Receipts and consumption data are gathered per property and turned into a reviewable draft statement, which your team checks and gives final approval.
The individual checks, exceptions and rules that apply only at your company, the digital employee handles them just the same. That is the tailored fit.
Capture incoming invoices, match against purchase orders, prepare account coding.
Triage inboxes, route, and prepare replies. Part of practically every digital employee.
Answers calls and website chats around the clock, forwards complex cases.
Open items, staged payment reminders, deadlines and follow-ups always in view.
Answers from your documents, with sources. A basic knowledge base is always included free.
Less admin work, more time for your properties and tenants.
In 30 minutes we'll show you the concrete leverage in one of your processes.