Common questions

Short questions, honest answers.

The questions managing directors and IT leads ask us most often. If your topic is missing: write to us, and we will add it.

The basics.

What is Bee Hub?

Bee Hub is a sovereign German platform for digital employees: AI agents that fully take over recurring business processes such as invoice checking, order intake or quote preparation. The platform runs in your infrastructure, your private cloud or with a German hosting provider, operates under EU law, with no processing in third countries, and submits every critical action to a human for approval.

Developed and operated by Hermann Consult & Co. GmbH in Hagen, Germany.

What is a digital employee?

Software that behaves like a colleague. The key difference from an AI tool: a digital employee does not sit inside a single program. It sits between your systems and operates them the way a person would. It reads the inbox, works in ERP, DMS and Outlook, enters data, checks it and passes it on, across system boundaries.

All of this with a clearly defined scope of work, escalation paths, and a human supervisor in your team. Unlike a tool, it does not just make one click faster, it takes over an entire job step, from intake to result.

Are we even ready for AI?

Yes, almost always, and usually sooner than you would think. You do not need tidy IT or a finished data strategy up front. The most common misconception is that you first have to spend years creating order before AI can help.

We look at one concrete process with you and start wherever time is being lost today. Whether you are ready is something we can tell you in a short conversation.

Do our data need to be structured and clean first?

No, that is exactly the point. Unstructured data is not an obstacle for a digital employee, it is its strength: emails, PDFs, scans, Excel sheets that have grown over the years. The AI reads, understands and sorts what a person would otherwise have to organize by hand.

We work out the underlying structure together with your team in short interviews, and translate it into how the digital employee operates.

Who is Bee Hub for?

For mid-sized companies where recurring back-office work eats up time, from machinery and trade to logistics, law firms and medical practices. Eleven industries at a glance.

The rule of thumb: if a process is operated digitally, it can usually be taken over, including your custom process.

Does Bee Hub replace our employees?

Bee Hub takes over routine work, not people. Your team gains time for what requires judgment and relationships: customers, edge cases, strategy.

On the contrary: your employees become supervisors of one or more digital employees. They set the direction, review and approve, while subject-matter expertise and the final decision stay with the person. We deliberately do not argue with headcount reduction: using Bee Hub makes your team's job easier, not redundant.

Bee Hub in comparison.

An honest positioning against what you may already be using.

We already use an AI chat assistant, why Bee Hub?

A chat assistant helps with writing, summarizing and research, a person still has to do the work: copy, check, enter, send.

A Bee Hub digital employee completes the process itself: it reads the inbox, checks against your rules, enters data into your systems and submits the result for approval. It is the difference between a tool and a workforce.

Our ERP or CRM already has built-in AI, why Bee Hub?

Built-in AI features are useful, but they end at the boundary of their own system. Real work in your company runs across several systems: email intake, ERP, document management, outbound.

That is exactly the stretch a digital employee covers. It complements your existing systems instead of replacing them, and you keep the choice of hosting and AI model instead of being tied to a single vendor's AI strategy.

How does Bee Hub differ from large international AI offerings?

Five points that make the difference:

  • Operating location of your choice: your own data center, private cloud or a German host, instead of a foreign cloud with no alternative.
  • No AI training on your data: contractually excluded, not hidden in the fine print.
  • Model choice without lock-in: the AI model is replaceable, your process logic stays.
  • Full processes, not a construction kit: we are one of the few platforms that covers entire workflows with ready-made, pre-trained digital employees, further trained on your data if you wish. You do not piece anything together yourself, and you are not left on your own with it.
  • Personal onboarding: we set up the digital employee on your concrete process, no self-service that leaves you on your own.
Doesn't the AI just guess? Where do reliable results come from?

Bee Hub separates deciding from calculating. The language model understands your request, picks the next step and reviews results, but it does not calculate itself. Amounts, deadlines and quantities come from fixed calculation paths, stored rules and directly from your systems.

The result: verifiable output instead of guessed answers. How it works: the conductor, not the calculator.

Security & operations.

Where does our data run?

Wherever you decide: in your own data center, your private cloud, or with a German hosting provider in ISO 27001 certified data centers. No processing in third countries, and a data processing agreement (DPA) per Art. 28 GDPR is always included.

The complete data flow is shown on Security & Data Sovereignty.

Does the AI train on our data?

No. Model providers get no access to train on your data, this is contractually excluded. Your content stays yours.

What happens in case of uncertainty or errors?

If a case is unclear, the agent does not decide: it passes it on to the responsible person in your team. Critical actions always wait for human approval.

Every step is traceable in the log: input, decision, output. For audits and your own confidence.

How does onboarding work, and what does Bee Hub cost?

It starts with a demo on your real case, feel free to bring your own sample files. Then follows a clearly defined onboarding plan: analysis, pilot with approvals by your team, then production.

Costs depend on task and scope, no per-seat licenses. What routine work costs you today is shown by the ROI calculator; we discuss the concrete range in a conversation.

Do we have to rebuild our IT?

No. Bee Hub docks onto what you already have: ERP, DMS, Outlook, DATEV and more. No replacement of your systems, no isolated solution.

Can we exit again?

Yes. The exit is contractually regulated: your data and configuration are handed over in an orderly manner. And since Bee Hub is model-agnostic, there is no lock-in on the AI model either.

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What you can rely on.

Made in Germany
developed & operated from Hagen, Germany
GDPR · EU law
DPA per Art. 28 · EU hosting
Sovereign hosting
your DC, private cloud or German host
No AI training
on your data, fixed by contract
Human final approval
sign-off before any critical action