From the first drawing-based inquiry to spare parts delivery: an AI employee handles the administrative work around your custom manufacturing, while your team stays at the machine.
Every customer drawing needs individual review, measurement checks, and coordination with production planning before a quote can even be costed. By the time a request is processed, days have often passed.
Bills of materials from the ERP have to be checked against the design status, stock levels, and supplier prices, often across multiple systems and spreadsheets.
When a technician reports a service call on-site, there is often no quick access to machine history, spare parts availability, or open warranty cases, which costs time on the phone.
Customers often request spare parts with just an old drawing number or a photo of the nameplate. Matching that to the correct part number and batch eats up time in inside sales.
Bottlenecks specific to your workflow are included in the scope.
The agent prepares, you approve.
The digital employee reviews incoming drawings and specifications, matches them to assemblies and machine types, and creates a prepared request record that production planning only needs to approve.
It gathers material requirements, current supplier prices, and stock levels from the ERP, and prepares a costing proposal that sales can review and approve.
For incoming service reports, it pulls the machine file, latest maintenance records, and warranty status, so the inside team can respond to the technician fully informed right away.
From a nameplate photo, an old drawing number, or a serial number, it suggests the correct current part number along with availability, for final confirmation by the case handler.
It compiles production progress, delivery dates, and open items from the ERP and production planning, so sales can respond to the customer without a round of follow-up questions.
Your own checks, exceptions and rules, built in like the standard.
One pattern, many materials.
Specification or drawing in, price research, costing, quote out. Based on your prices and your costing history, with human approval of the margin.
The incoming order is checked against your original quote, with all your company-specific nuances. Deviations are flagged before they surface on the shop floor.
Capture the request, prepare the costing, create the quote, coordinate, follow up.
Orders from email and PDF into the ERP, plus capacity-based scheduling.
Create, check, and link invoices and delivery notes, including customs documents.
Creates and maintains manuals and instructions from CAD data, bills of materials, and legacy documents.
Capture incoming invoices, check against purchase orders, prepare account coding.
Capture and categorize complaints, open a case, prepare standard resolutions.
Your skilled workers stay at the machine. Your back office gets an AI employee for the administrative work behind it.
30 minutes, one process from your business.