An AI employee handles appointment requests, prescription requests, and your practice's inbox, so your team can focus on patient care again.
Between publicly insured patients, private patients, and recall appointments, requests get lost in the inbox or squeezed in over the phone between treatments.
Repeat prescriptions, specialist referrals, and therapy prescriptions come in by email, fax, or phone and have to be tracked individually in the practice software.
Lab results, doctors' letters, and requests from insurers and patients all land in the same inbox and have to be sorted and routed every day.
Callback slips pile up next to reception while quarterly billing has to be prepared in parallel.
Bottlenecks specific to your workflow are included in the scope.
The agent prepares, you approve.
Captures incoming appointment requests from email and the online form, matches them against open slots, and suggests suitable times to reception for approval.
Matches repeat prescription and referral requests to the correct patient and lays them out ready for the practice lead to sign.
Separates results, insurer requests, and patient emails by urgency and responsibility, and forwards them to the right person on the team.
Compiles callback requests with the reason and contact details in a structured list, so the team can call back efficiently without loose slips of paper.
Compiles service records and documents for quarterly billing and prepares them for the practice's review.
Your own checks, exceptions and rules, built in like the standard.
Health data is subject to special protection (Art. 9 GDPR), and confidentiality falls under Section 203 of the German Criminal Code. That's why bee-hub.ai runs on sovereign infrastructure: in your own environment or with a German hosting provider, no US cloud. Data processing agreements under Art. 28 and formal commitments to confidentiality are part of the deal. This is exactly where a sovereign system wins and a cloud add-on falls short.
How we protect your dataWe draw the line ourselves: the digital employee triages and prepares. It does not respond to patients independently on medical matters. What goes out is approved by your team. And the technology behind it works with your practice management system, whichever one you use.
Answers calls and website chats around the clock, escalating complex cases to your team.
Triage inboxes, route messages, prepare replies. Part of practically every digital employee.
Open items, staged payment reminders, deadlines, and follow-ups always in view.
Capture incoming invoices, match against purchase orders, and prepare coding.
An internal AI chat on your own data. Ask instead of search. Included with every digital employee.
An AI employee for your practice that prepares and sorts while your team treats patients and makes the decisions.
30 minutes, one process from your business.