It reads orders from email and PDF, transfers them into your ERP in structured form, and keeps track of dates, capacity, and backlog, so your production stays plannable.
Customer orders arrive as PDF attachments, in the body of an email, or as spreadsheets with inconsistent formats. Every line item is entered into the ERP manually, costing several minutes per order and producing typos in part numbers and quantities.
Before an order is created, someone has to check whether item, price, and delivery date match the quote. That check often sits with a single person and piles up whenever they are on vacation or in meetings.
When an order gets scheduled into production depends on individual planners' experience, not on real capacity data. Delivery promises are made to customers without knowing current machine and staff utilization.
Delayed orders are not systematically monitored. The backlog becomes visible when the customer asks about the delivery date, instead of planning catching it and course-correcting early.
There are surely spots in this process that are unique to you, where time is lost every day. Those are exactly the ones we take on.
The agent prepares, you approve.
Recognizes item numbers, quantities, prices, and delivery dates across different formats and layouts, and matches them to the right customer.
Checks the order against the quote, price list, and item master, flagging deviations in price, quantity, or item for manual clarification instead of waving them through.
Transfers verified line items into the ERP in structured form, including customer reference and delivery date, and submits the order for final sign-off by a staff member.
Matches new orders against machine allocation, staff capacity, and active production orders, and proposes a realistic delivery date instead of a rough guess.
Generates a daily overview of at-risk dates and utilization peaks, so planning and sales can react before the customer asks.
The individual checks, exceptions and rules that apply only at your company, the digital employee handles them just the same. That is the tailored fit.
Your staff approve and decide, the digital employee enters, checks, and pre-plans.
The agent logic is proven and always the same. Your process, your checks, and your software landscape we map individually. You get the tailored suit, not the off-the-rack version.
In 30 minutes we'll show you the concrete lever in one of your processes.