Shared inboxes like info@ or service@ are handled on the side at most mid-sized companies. An AI employee reviews every incoming email, categorizes it, forwards it, and prepares standard replies. Approval always stays with you.
Orders, complaints, inquiries, and spam all land in the same inbox. Someone has to open, read, and triage every email before any work can even begin.
Emails get forwarded manually to sales, purchasing, or accounting. Days often pass before the right person replies, because the email first takes a detour through two wrong inboxes.
Delivery times, invoice copies, status requests: the answers repeat every week, yet are typed out fresh each time instead of assembled from a standard text block.
Between newsletters and routine requests, the team occasionally misses that one urgent complaint or payment reminder, because the inbox isn't sorted by urgency.
Bottlenecks specific to your workflow are included in the scope.
The agent prepares, you approve.
Every new email is read and categorized by type: order, complaint, inquiry, invoice, or other.
Identified requests are forwarded to the responsible inbox or person, including a brief note on what it is.
For recurring requests like delivery status or invoice copies, a reply is prepared as a draft, ready for approval and sending.
Complaints, payment reminders, and time-critical requests are prioritized and clearly flagged instead of getting lost in the volume.
Where an email concerns another digital employee, such as an order confirmation or an incoming invoice, the case is handed off directly to that process.
Your own checks, exceptions and rules, built in like the standard.
The inbox is rarely the whole job, usually just the entry point. From here, every AI employee at bee-hub.ai routes requests into the right process.
Proven agent logic, mapped individually: your process, your checks, your software landscape. Tailored, not off the rack.
30 minutes, one process from your business.